Questions we answer
every week.

Volume-based, flat. We quote by how much space your junk takes up in our truck (1/8, 1/4, 1/2, full), not by weight, not by the hour. The number you hear on the phone or in the on-site estimate is the price you pay. No hourly billing. No stair fees. No fuel surcharges.

Yes. If the job ends up smaller than estimated, the price drops. If it ends up bigger because we missed something on the call, the price still holds. That is on us. The estimate is a promise, not a starting bid.

There is no minimum. We will come for a single appliance or one couch. Pricing starts at about $89 for a single appliance or small load.

No. Phone quotes are free, photo quotes are free, on-site walk-throughs are free. If you decide not to move forward after the on-site estimate, we leave with no charge and no hard feelings.

On comparable jobs, we are typically 15 to 30% lower than national franchise haulers in Boone County. The reason is simple: we do not pay franchise fees, so we do not pass them on. See our comparison table for a full side-by-side.

For most residential renovations and household cleanouts, junk removal is cheaper and faster. You do not pay for an empty dumpster sitting in your driveway, you do not load it yourself, and there is no risk of overweight charges. For long multi-week jobs producing high volumes, a dumpster sometimes wins. We will help you decide on the quote call.

No. No stair fees, no labor surcharges, no fuel fees, no travel fees inside our 50-mile radius, no minimums beyond the published starting price. Refrigerant-containing appliances are quoted with EPA disposal already included.

Yes. We work with general contractors, property managers, and real estate agents on recurring schedules. Talk to us about your typical volume and frequency and we will put together a standing rate.

Most days, yes. If you call before noon, we can almost always be at your door before close of business. Storm cleanups and emergency removals get top priority on the schedule.

We are open every day, 6 AM to 9 PM, including weekends and most holidays.

Yes. 15 to 30 minutes before arrival, every job. If we are going to be late, we tell you before you wonder where we are.

Yes. Saturday and Sunday are full-service days at the standard rate. Many of our move-out and estate cleanout jobs happen on weekends because that is when families have time.

Yes. Property managers and contractors often schedule weekly or bi-weekly hauls. We provide volume pricing for recurring work and consolidated monthly invoicing if needed.

Yes. These are some of our most common "hard" jobs. We have a forklift on the truck and the experience to disassemble and remove them safely. Hot tubs and ground pools, pianos, pool tables, sheds: routine for us.

Yes. CRTs are heavy and contain lead, so most haulers refuse them. We do not. They go to certified e-waste recyclers, not the landfill.

Yes. We handle EPA-compliant refrigerant disposal as part of the standard quote. If a fridge or AC unit has an active leak, mention it on the quote call so we can bring the right gear.

Yes. We disassemble and haul. Above-ground pools, swing sets, trampolines, sheds, all in our normal scope. Quote depends on size and access.

Household hazardous waste that is illegal to dispose of at the landfill: liquid paint, paint thinners, solvents, motor oil, antifreeze, pesticides, full propane tanks, asbestos, and most medical waste. See our services page for the full list and city resources for proper disposal.

We take vehicle parts (engines, transmissions, batteries) but not whole running or non-running vehicles. For a whole car, contact a local salvage yard directly. We can refer one.

Small to medium volumes, yes. For a full driveway demo or a multi-yard landscaping rock removal, we will plan multiple loads at a flat per-load rate.

Not necessarily. If the items are accessible (curb, garage, driveway), we can complete the job without you on-site. Many of our property manager jobs are unattended. We send photos before and after.

No. We come into the home, basement, attic, or yard. Picking up from inside the property, including stair carries, is part of the standard service. No extra charge.

Our standard dump truck holds about 16 cubic yards, roughly equivalent to a full pickup truck with high sides, six times over. For large jobs we run multiple loads.

Yes. We sweep the area we worked in before we leave. If you find something we missed, call us. We come back.

Call us immediately. We are a small family business, there is no corporate office to triangulate. Paul, the owner, will get involved if needed. Our 5.0 rating is real, and we plan to keep it that way.

Three destinations, in this order: donation, recycling, landfill. Reusable items go to Love Columbia or City of Refuge. Metal and electronics go to certified recyclers. Whatever is left goes to the City of Columbia Bioreactor Landfill, legally and tracked.

If it is in donation-grade condition, yes. We work with Love Columbia, City of Refuge, and other local nonprofits. Many used items still get a second life. Some, like used mattresses, cannot be donated due to bedbug regulations, even when clean.

Yes. All metals, electronics, and (where possible) carpet pad. We track which items go where and can provide a disposal summary on request.

Donation receipts come from the donating nonprofit (Love Columbia, City of Refuge), not from us. If you want a receipt for tax purposes, let us know during the quote. We will route the items through a partner that issues them.

We route electronics to certified e-waste recyclers who handle data destruction. For sensitive data, we recommend wiping drives yourself before pickup or removing them entirely. A recycler's process is good but it is not your process.

Credit card, debit card, check, ACH, or cash. We invoice on completion. Net-30 available for commercial customers and contractors.

Yes. $1M general liability. We can provide a certificate of insurance for property managers, contractors, and commercial customers on request.

Yes. Every crew member is covered. We are a fully legitimate small business: registered with the state, sales tax compliant, BBB A+ accredited.

We work for you, not the insurance company. We provide the documentation adjusters need: itemized invoices, before/after photos, debris descriptions. You handle the claim. We make sure your paperwork supports it.

Our crew is trained, careful, and insured. Accidents are rare. If we cause damage, our liability coverage handles it. We document the job with photos at start and finish for protection on both sides.